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NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

As part of the federal Health Insurance Portability and Accountability Act of 1996, known as HIPAA, Ritzman Pharmacies, Inc. has created this Notice of Privacy Practices (Notice). This Notice describes Ritzman Pharmacies, Inc.'s privacy practices and the rights you, the individual, have as they relate to the privacy of your Protected Health Information (PHI). Your PHI is information about you, or that could be used to identify you, as it relates to your past and present physical and mental health care services. The HIPAA regulations require that Ritzman Pharmacies, Inc. protect the privacy of your PHI that Ritzman Pharmacies, Inc. has received or created.

Ritzman Pharmacies, Inc. will abide by the terms presented within this Notice. For any uses or disclosures that are not listed below, Ritzman Pharmacies, Inc. will obtain a written authorization from you for that use or disclosure, which you will have the right to revoke at any time, as explained in more detail below. Ritzman Pharmacies, Inc. reserves the right to change Ritzman Pharmacies, Inc.'s privacy practices and this Notice.

HOW RITZMAN PHARMACIES, INC. MAY USE AND DISCLOSE YOUR PHI
The following is an accounting of the ways that Ritzman Pharmacies, Inc. is permitted, by law, to use and disclose your PHI.
Uses and disclosures of PHI for Treatment: We will use the PHI that we receive from you to fill your prescription and coordinate or manage your health care.
Uses and disclosures of PHI for Payment: Ritzman Pharmacies, Inc. will disclose your PHI to obtain payment or reimbursement from insurers for your health care services.
Uses and disclosures of PHI for Health Care Operations: Ritzman Pharmacies, Inc. may use the minimum necessary amount of your PHI to conduct quality assessments, improvement activities, and evaluate Ritzman Pharmacies, Inc. workforce.

The following is an accounting of additional ways in which Ritzman Pharmacies, Inc. is permitted or required to use or disclose PHI about you without your written authorization.

Uses and disclosures as required by law: Ritzman Pharmacies, Inc. is required to use or disclose PHI about you as required and as limited by law.
Uses and disclosure for Public Health Activities: Ritzman Pharmacies, Inc. may use or disclose PHI about you to a public health authority that is authorized by law to collect for the purpose of preventing or controlling disease, injury, or disability. This includes the FDA so that it may monitor any adverse effects of drugs, foods, nutritional supplements and other products as required by law.
Uses and disclosure about victims of abuse, neglect or domestic violence: Ritzman Pharmacies, Inc. may use or disclose PHI about you to a government authority if it is reasonably believed you are a victim of abuse, neglect or domestic violence.
Uses and disclosures for health oversight activities: Ritzman Pharmacies, Inc. may use or disclose PHI about you to a health oversight agency for oversight activities which may include audits, investigations, inspections as necessary for licensure, compliance with civil laws, or other activities the health oversight agency is authorized by law to conduct.
Disclosures for judicial and administrative proceedings: Ritzman Pharmacies, Inc. may disclose PHI about you in the course of any judicial or administrative proceedings, provided that proper documentation is presented to Ritzman Pharmacies, Inc.
Disclosures for law enforcement purposes: Ritzman Pharmacies, Inc. may disclose PHI about you to law enforcement officials for authorized purposes as required by law or in response to a court order or subpoena.
Uses and disclosures about the deceased: Ritzman Pharmacies, Inc. may disclose PHI about a deceased, or prior to, and in reasonable anticipation of an individual's death, to coroners, medical examiners, and funeral directors.
Uses and disclosures for cadaveric organ, eye or tissue donation purposes: Ritzman Pharmacies, Inc. may use and disclose PHI for the purpose of procurement, banking, or transplantation of cadaveric organs, eyes, or tissues for donation purposes.
Uses and disclosures for research purposes: Ritzman Pharmacies, Inc. may use and disclose PHI about you for research purposes with a valid waiver of authorization approved by an institutional review board or a privacy board. Otherwise, Ritzman Pharmacies, Inc. will request a signed authorization by the individual for all other research purposes.
Uses and disclosures to avert a serious threat to health or safety: Ritzman Pharmacies, Inc. may use or disclose PHI about you, if it believed in good faith, and is consistent with any applicable law and standards of ethical conduct, to avert a serious threat to health or safety.
Uses and disclosures for specialized government functions: Ritzman Pharmacies, Inc. may use or disclose PHI about you for specialized government functions including; military and veteran's activities, national security and intelligence, protective services, department of state functions, and correctional institutions and law enforcement custodial situations.
Disclosure for workers' compensation: Ritzman Pharmacies, Inc. may disclose PHI about you as authorized by and to the extent necessary to comply with workers' compensation laws or programs established by law.
Disclosures for disaster relief purposes: Ritzman Pharmacies, Inc. may disclose PHI about you as authorized by law to a public or private entity to assist in disaster relief efforts.
Disclosures to business associates: Ritzman Pharmacies, Inc. may disclose PHI about you to Ritzman Pharmacies, Inc.'s business associates for services that they may provide to or for Ritzman Pharmacies, Inc. to assist Ritzman Pharmacies, Inc. to provide quality health care. To ensure the privacy of your PHI, we require all business associates to apply appropriate safeguards to any PHI they receive or create.

OTHER USES AND DISCLOSURES
Ritzman Pharmacies, Inc. may contact you for the following purposes:

Information about treatment alternatives: Ritzman Pharmacies, Inc. may contact you to notify you of alternative treatments and/or products.
Health related benefits or services: Ritzman Pharmacies, Inc. may use your PHI to notify you of benefits and services Ritzman Pharmacies, Inc. provides.
Fundraising: If Ritzman Pharmacies, Inc. participates in a fundraising activity, Ritzman Pharmacies, Inc. may use demographic PHI to send you a fundraising packet, or Ritzman Pharmacies, Inc. may disclose demographic PHI about you to its business associate or an institutionally related foundation to send you a fundraising packet. No further disclosure will be allowed by the business associates or an institutionally related foundation without your written authorization.

FOR ALL OTHER USES AND DISCLOSURES
Ritzman Pharmacies, Inc. will obtain a written authorization from you for all other uses and disclosures of PHI, and Ritzman Pharmacies, Inc. will only use or disclose pursuant to such an authorization. In addition, you may revoke such an authorization in writing at any time. To revoke a previously authorized use or disclosure, please contact your local Ritzman Pharmacies, Inc. store to obtain a Request for Restriction of Uses and Disclosures.

YOUR HEALTH INFORMATION RIGHTS
The following are a list of your rights in respect to your PHI.  Please contact the Stephanie Capron, Vice President of Human Resources for more information about the below.

Request restrictions on certain uses and disclosures of your PHI: You have the right to request additional restrictions of Ritzman Pharmacies, Inc.'s uses and disclosures of your PHI; however, Ritzman Pharmacies, Inc. is not required to accommodate a request.
The right to have your PHI communicated to you by alternate means or locations: You have the right to request that Ritzman Pharmacies, Inc. communicate confidentially with you using an address or phone number other than your residence. However, state and federal laws require Ritzman Pharmacies, Inc. to have an accurate address and home phone number in case of emergencies. Ritzman Pharmacies, Inc. will consider all reasonable requests.
The right to inspect and/or obtain a copy your PHI: You have the right to request access and/or obtain a copy of your PHI that is contained in Ritzman Pharmacies, Inc. for the duration Ritzman Pharmacies, Inc. maintains PHI about you. There may be a reasonable cost-based charge for photocopying documents. You will be notified in advance of incurring such charges, if any.
The right to amend your PHI: You have the right to request an amendment of the PHI Ritzman Pharmacies, Inc. maintains about you, if you feel that the PHI Ritzman Pharmacies, Inc. has maintained about you is incorrect or otherwise incomplete. Under certain circumstances we may deny your request for amendment. If we do deny the request, you will have the right to have the denial reviewed by someone we designate who was not involved in the initial review. You may also ask the Secretary, United States Department of Health and Human Services ("HHS"), or their appropriate designee, to review such a denial.
The right to receive an accounting of disclosures of your PHI: You have the right to receive an accounting of certain disclosures of your PHI made by Ritzman Pharmacies, Inc.
The right to receive additional copies of Ritzman Pharmacies, Inc.'s Notice of Privacy Practices: You have the right to receive additional paper copies of this Notice, upon request, even if you initially agreed to receive the Notice electronically.

REVISIONS TO THE NOTICE OF PRIVACY PRACTICES
Ritzman Pharmacies, Inc. reserves the right to change and/or revise this Notice and make the new revised version applicable to all PHI received prior to its effective date. Ritzman Pharmacies, Inc. will also post the revised version of the Notice in Ritzman Pharmacies, Inc.

COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with Ritzman Pharmacies, Inc. and/or to the Secretary of HHS, or his designee. If you wish to file a complaint with Ritzman Pharmacies, Inc., please contact Stephanie Capron, Vice President of Human Resources.  If you wish to file a complaint with the Secretary, please write to:

http://www.hhs.gov/ocr/office/about/rgn-hqaddresses.html

Ritzman Pharmacies, Inc. will not take any adverse action against you as a result of your filing of a complaint.

CONTACT INFORMATION
If you have any questions on Ritzman Pharmacies, Inc.'s privacy practices or for clarification on anything contained within the Notice, please contact:

Ritzman Pharmacies, Inc.
Stephanie Capron, Vice President of Human Resources
8614 Hartman Road
Wadsworth, OH 44281
(330) 335-2318

Revised: September 23, 2013


Social Media Policy

The Ritzman Pharmacy Facebook page is intended to provide another resource for Ritzman to interact with our customers, something we enjoy doing every day in our pharmacies. We invite you to share questions, commentary and feedback about Ritzman Pharmacy, products, services, and promotions. We encourage open and informative conversation. Your feedback is greatly appreciated and will help us to better serve you.

To maintain a friendly and respectful environment on our Facebook page we ask that you please adhere to the following guidelines:

  • We reserve the right to correct any factual errors.
  • Ritzman Facebook page is not an appropriate place to discuss private health care issues or other subjects that could jeopardize your privacy or the privacy of others.
  • You may not post anything that is spam or advertising of outside links or sources.
  • Please note that we will delete content and may block members who use profanity or are offensive to others or whose posts are irrelevant to Ritzman Pharmacy
  • Advances in medicine may cause information on our page to become outdated, invalid, or subject to debate.
  • Content posted to this page does not represent the opinions of Ritzman Pharmacy


If you have a specific issue to resolve or if you require assistance with a Ritzman Pharmacy prescription please call your local Ritzman Pharmacy location and speak to a pharmacist. The information presented on our Facebook page is intended for general information only and is not meant to be a guide to self-medication. Information posted is not intended to take the place of a consultation with a physician or healthcare professional.